Basic Mediation Training – Pending Approval for 32 hours of General HRCI Credits

This is an ongoing class and all classes (Option 1: 5 - 8 hour all day sessions or Option2: 8 - 3 hour evening sessions and 1 - 8 hour all day session) must be attended for HRCI Credits.

Start times reflect registration all classes will offically begin 15 minutes after registration opens.

Option 1: Monday February 6, 2012 - Friday February 10, 2012 7:45am - 5:00pm
(Meals are not provided)

Option 2: Tuesday February 28, 2012, Thursday March 1, 2012, Tuesday March 6, 2012, Thursday March 8, 2012, Tuesday March 13, 2012, Thursday March 15, 2012, Tuesday March 20, 2012, Thursday March 22, 2012 5:45pm - 9:00pm AND Saturday March 24, 2012 7:45am - 5:00pm
(Meals are not provided)

Improve you conflict resolution skills with Basic Mediation Training. The Basic Mediation Training exceeds the current national standards for mediation training and combines lecture, exercises, observations and opportunities to practice your new skills with a certified coach.

By the end of the training you will be able to:

• Guide two people through the mediation process
• Facilitate conversations using interest-based negotiation techniques
• Help people brainstorm win-win solutions
• Empower others to find workable solutions
• Identify strategies for working with different conflict management styles
• Use mediator communication skills (reflection, reframing, open questions and active listening)

Here is what HR Professionals have said about this training:

I was hooked on the first day of Basic Mediation Training when I heard that I could assist people involved in conflict reach their own agreement – in their own words – without giving advice. In the HR related work I perform (and really, in all aspects of my life), I see more successful resolution of issues when I ask, “What works for you”, rather than, “Here is what I suggest”. When people have an opportunity to shape their future and create their own direction, there is a greater level of satisfaction with the solution and a higher success rate in implementing the changes that they themselves chose. What a gift!

Nicole Reed-Tourville, PHR
Employee Relations Specialist 

This class will be $850 per attendee.  

Option 1 - 5 All Day Courses Register 

Option 2 - Evening Courses Register